Skills, collaboration and clear value proposition
In terms of added value for clients, the success of using a consulting firm depends on 3 key factors:
1. Skills
Our study on digitalization, innovation and sustainability consulting shows that customers mainly lack expertise and resources in these important transformation topics, particularly in the areas of technology and the implementation of cultural, organizational and process changes.
Next Level Topics & Challenges from a Client's Perspective
Customer satisfaction with the services of management consultants in the consulting fields of digitalization, innovation and sustainability is not yet overwhelming.
Clients expect professional expertise, technological know-how, multidisciplinary problem-solving skills and change expertise when they ask consulting firms for help.
Consulting firms that deliver real added value integrate these competencies into consistent service bundles (consulting services and products) and into their approaches to solving their clients' challenges.
2. Collaboration
The added value of a consulting firm is increasingly generated by the "how", i.e. the way in which a consultant works with their clients.
Customers today expect above all: pragmatism, solution orientation and innovation & creativity.
Growth-oriented projects in particular, but also efficiency-driven topics, require the willingness of employees to embrace transformation. The empowerment of customers and the motivation of employees are therefore central aspects of successful solution implementation. Consultants with strong change expertise make the difference in this type of project.
3. Value Proposition
The value proposition of a consulting firm is the combination of the various added values resulting from expertise (skills) and delivery capability (collaboration) and the resulting benefits for clients in terms of the achievable project results.
Recognizing the added value of a consulting company and ensuring project success
We offer tailored support for your needs and bring you together with highly qualified management consultants who are right for you and your organization. With our extensive knowledge background and experience in evaluating and recommending consulting firms and approaches for our clients, we help you choose the right consultant for you (Learn more).
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